Privacy Policy

Welcome to Washmatic India Pvt. Ltd.! We care about your privacy and are committed to protecting your personal data. This Privacy Policy is designed to help you understand what information we collect, why we collect it, and how you can control it.

1. What Information Do We Collect?

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and shipping address when you create an account, make a purchase, or contact us.
• Technical Information: Data about your device and browser, IP address, and how you interact with our website.
• Usage Data: Details about your activity on our website, such as pages visited, time spent, and links clicked.
• Cookies: Small files stored on your device to improve your experience on our website (you can manage these through your browser settings).

2. How Do We Use Your Information?

We use your data to:

• Enhance Your Experience: Personalize content and provide product recommendations.
• Process Orders: Manage your purchases, payments, and deliveries.
• Communicate with You: Send important updates, newsletters (if opted in), and respond to inquiries.
• Improve Our Services: Analyze trends and user behavior to enhance our offerings.

3. Your Privacy, Your Control

We believe you should have control over your personal data. Here’s how you can manage it:

• Access and Update: You can access and update your personal information anytime by logging into your account.
• Delete Your Data: Request deletion of your data by contacting us at [email address].
• Opt-Out: Unsubscribe from our marketing emails by clicking the "Unsubscribe" link at the bottom of any email.
• Manage Cookies: Adjust your browser settings to refuse cookies or alert you when cookies are being sent.

4. Sharing Your Information

We do not sell or rent your personal data. We only share it:

• With service providers (e.g., payment processors, delivery companies) to fulfill your orders.
• When required by law or to protect our rights, users, and services.

5. How Do We Protect Your Information?

We use advanced security measures like encryption, firewalls, and secure servers to protect your data. While we strive to keep your data safe, no method is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to delete the information.

7. International Data Transfers

If you are accessing our services from outside India, your data may be transferred to, and processed in, India. By using our services, you consent to such transfers.

8. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through a notice on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please reach out to us at:

Washmatic India Pvt. Ltd.
A2 Shopping centre
Naraina Industrial Area phase 2
Naraina
New Delhi – 110028